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This work explores the inner workings of an organizational, internationally distributed Community of Practice. It highlights the weaknesses of the traditional KM approach of capture-codify-store and asserts that communities of practice are recognized as groups where soft knowledge is sustained.

Aiming to show how more subtle kinds of knowledge can be managed in a distributed international environment, this text describes academic work in the field of knowledge management. A particular focus is given to knowledge that cannot be managed by the capture-codify-store approach.