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The recent and fast expansion of OSS (Open-source software) communities has fostered research on how open source projects evolve and how their communities interact. Several research studies show that the inflow of new developers plays an important role in the longevity and the success of OSS projects. However, such research effort did not generate yet concrete results in support retention and training of project newcomers. In this thesis dissertation we investigated problems arising when newcomers join software projects, and possible solutions to support them (developing tools and/or...