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From its first edition in 1979, Perspectives in Sociology has provided generations of undergraduates with a clear, reassuring introduction to the complications of sociological theory. This revised and updated edition features:

• a completely rewritten general introduction and conclusion;
• all-new introductions to each part, clarifying how each one builds on what came before;
• an updated set of formative questions at the end of each chapter;
• a comprehensive glossary of key terms.

While retaining its emphasis and wealth of information on the...

Legendary Service

Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees.

Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors...

« Aiutando l’arte con le parole per esprimere suo concetto » : ces mots de Giorgio Vasari trahissent l’ambivalence de la théorie artistique du Cinquecento devant les inscriptions dans la peinture, son auteur moquant ailleurs la « gofferia » des phylactères tardo-médiévaux.

En disgrâce au début du XVIe siècle, l’intitulation et l’appareillage scripturaire des décors font retour après le concile de Trente afin de mieux encadrer la réalisation et la contemplation de l’art religieux. Cet ouvrage explore la place, les types, les formes et enfin les fonctions de...

This book explores the creation and destruction of Abel Gance s most ambitious film project, and seeks to explain why his meteoric career was so nearly extinguished at the end of silent cinema. By 1929, Gance was France s most famous director. Acclaimed for his technical innovation and visual imagination, he was also admonished for the excessive length and expense of his productions. Gance s first sound film, La Fin du Monde (1930), was a critical and financial disaster so great that it nearly destroyed his career. But what went wrong? Gance claimed it was commercial sabotage whilst...