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Since our first publication of Thriving Marriages, we have given seminars on its content to over 300,000 people across the United States. Two areas emerged that needed further clarification and elaboration: how to make conflict resolution more effective and how to communicate our needs more clearly. As a result, we have rewritten Chapter 10: Solving Conflicts with Wisdom and Respect. The new chapter simplifies the conflict resolution process focusing on the role of Understanding, Vali dating and Acting, which we refer to as the UVA response. This type of emphatic response allows people to...