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This book contains the performance measures of different models used in Queuing Theory. The applications in specific sectors are discussed. Case study models are discussed and new methods have been proposed to get optimized cost and reduced waiting time. Waiting lines or queues are a common phenomenon in life, especially in the province of organizations that are for profit making. Queues are common in such places as petrol or filling stations, supermarkets stores, clinics, hospitals, motor parks, manufacturing firms, to mention a but a few. An interesting aspect of queuing process resides in...