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This volume highlights that a successful library intranet can provide a secure place for information exchange and storage. However, in order to be successful, it must be easy to use, have the functionality desired by its users, and be integrated into the daily workflows of all library staff.

For the past decade, e-mail has been the preferred method of internal communication in libraries. However, relying on email for organizational knowledge management seems a bit like storing birth certificates, car titles, and deeds in a pile of junk mail: the important documents are lost amongst other items of only minimal or fleeting importance. A successful intranet can provide a secure place for information exchange and storage; however, in order to be successful, a library intranet must be easy to use, have the functionality desired by its users, and be integrated into the daily workflows...

Library Technology Reports (vol. 49, no. 4) Maximizing Google Analytics: Six High-Impact Practices presents specific advice, including sample code for library implementations. The topics covered include implementing on different platforms, managing data from multiple sites, setting measurable goals, and using event tracking and filter functions.