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In order to make your library's expanding digital collection worth having, customers need to know how to access these online resources--and it's up to your staff to show them how. This unique guide explains how to use a device-centered approach to training library patrons (rather than a system-centric approach) that will enable staff to more easily assist patrons, regardless of whether your patrons use Kindles, tablets, mobile phones, or laptops. Using this approach, staff stay current and can prepare for the next technology or interface platform to access digital...