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Business Analytics, is driven by an increasing demand from the real world. This book reviews advances in data analytics and business intelligence that assists industries in problem-solving exercises, with a view to driving competitive advantage.

Communication plays a vital role in breaking down barriers between the patient and dentist, and in strengthening the treatment alliance. Regarding the sucess of use, care and maintenance of the prosthesis, dentist must know their patients. They can do this by considering important episodes in their patient's lives, by knowing problems or difficulties their patients encounter and by recognising their patient's apprehensiveness about dental treatment. Dentist must be proficient in their communication skills. They must encourage their patients to ventilate their feelings, thoughts, worries and...