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This text discusses the complexities that surround literacy in the modern world. It examines prevailing definitions and views of literacy and evaluates these against the technological skills and knowledge demands of the information society. Within a world increasingly concerned about sustainable development, the book highlights the importance of multiliteracies and adequate levels of communicative competence in facilitating effective participation in the democractic process.

The perennial leadership challenges of leading through change and utilising new information technology (IT) within the public sector, inspired this book. Reported is a leadership study of the Australian Public Service (APS) which captures the reality of the demands made on public service managers and their capacity to manage change especially when driven by effectively adopting new information technology (IT). The study emphasises that managers can be developed to be effective leaders, sensitively balancing their vision of the future with the dynamics of the demands they face. The inquiry...