Wyniki wyszukiwania:

The focus on quality management programs which proposes the improvement of services and processes is an international phenomenon which has influenced transformation in South African education during the last decade. Reform in the education system had to be aligned with the quality notion. The latter implies an education system in which a diversity of learners may achieve their maximum potential, as the quality of any service is determined by its customers. Some of the main aspects of South African education reform have been the development of an integrated approach to education and training,...