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Queueing theory (the mathematical theory of waiting lines in all its configurations) continues to be a standard major area of operations research on the stochastic side. Therefore, universities with an active program in operations research sometimes will have an entire course devoted mainly or entirely to queueing theory, and the course is also taught in computer science, electrical engineering, mathematics, and industrial engineering programs.

The basic course in queueing theory is often taught at first year graduate level, though can be taught at senior level undergraduate as well....