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wyszukanych pozycji: 6
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Improving Service Quality in the Global Economy : Achieving High Performance in Public and Private Sectors, Second Edition
ISBN: 9780849338199 / Angielski / Twarda / 2005 / 432 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. To fill the gap between understanding customer service quality improvement theories and successfully applying them within a service organization, this work presents theory application models and cases of successful customer service QI efforts in both the public and private sector service organizations. The book focuses on helping readers develop and select strategies for quality improvement in regulated non-market driven services.
To fill the gap between understanding customer service quality improvement theories and successfully applying them within a service organization, this...
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cena:
657,10 zł |
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The Red House on Isla Vista
ISBN: 9781542872959 / Angielski / Miękka / 2017 / 212 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych (Dostawa przed świętami) The decade that began so brilliantly for so many young Americans ended in a drug-induced inner-space nightmare on the streets of America and in the rice paddies of Southeast Asia. Militant anti-communist politicians took full advantage of our inherited patriotism with few moral boundaries or even fewer consistent values. The Sixties produced the best music and the worst politicians ever. Nobel Laureate Bob Dylan, The Beatles, Country Joe McDonald and the Fish, Jefferson Airplane, Jim Morrison and the Doors, Joan Baez, and the Rolling Stones would have never achieved fame during the ensemble...
The decade that began so brilliantly for so many young Americans ended in a drug-induced inner-space nightmare on the streets of America and in the ri...
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cena:
91,72 zł |
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Digital Governance: Applying Advanced Technologies to Improve Public Service
ISBN: 9781032104911 / Angielski / Miękka / 2021 / 454 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. |
cena:
194,45 zł |
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Digital Governance: Applying Advanced Technologies to Improve Public Service
ISBN: 9781032105574 / Angielski / Twarda / 2021 / 454 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. |
cena:
709,67 zł |
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Digital Learning: The Challenges of Borderless Education
ISBN: 9781788979450 / Angielski / Twarda / 2019 / 368 str. Termin realizacji zamówienia: ok. 22 dni roboczych. Information and communication technologies (ICTs) are a disruptive force affecting every aspect of human life. The integration of ICTs with the internet has global reach, including into the field of higher education, and this has caused traditional methods to be too slow and too unresponsive for the needs of many aspiring students. With faster lifestyles, borderless online learning is becoming more prevalent at every level of instruction. The quality of education now hinges less on the mode of instruction or the institutional reputation, and more on the commitment of individual...
Information and communication technologies (ICTs) are a disruptive force affecting every aspect of human life. The integration of ICTs with the intern...
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cena:
664,02 zł |
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Public Administration in America
ISBN: 9780357660065 / Angielski / Twarda / 2022 / 672 str. Termin realizacji zamówienia: ok. 30 dni roboczych. |
cena:
475,83 zł |
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