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Fed up of doing the same old things day in, day out? Tired of working hard for average results? Have the feeling that you could do more, be more?

How to Be Brilliant has been helping people to be brilliant for ten years. This international bestseller shows you how to make the critical steps from average to good and from good to brilliant - at work and in life. It'll help you work out what's happening right now and get clear about how it could be so much better.

Then you'll be given strategies and powerful methods to help you get there:

- as quickly...

This book shows you how to save some precious time, get more out of your day and have more free time for things you really love to do.

There's a simple way of thinking, acting and doing that, once learned, will make sure you get the very best out of everything. This book challenges you to get curious about how you interpret and handle every situation. It liberates you from the beliefs that have been holding you back and gives you powerfully simple ways to switch your thinking and change your actions so that you can get the very best from whatever life sends your way. With the new, revised edition of this bestselling book, you'll discover how to make sure you never have a 'bad day' ever again.

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think

The very best didn't get there by accident.
The best have a different way of thinking and acting in their daily lives. And it's not enough to just to succeed - they also have an uncontrollable desire - the desire to get better.
The good news for the rest of us is that success leaves tracks. Michael Heppell has spent his life studying successful people, attempting to distil what it is that the very best do that others don't. He's interviewed entrepreneurs, personalities and leaders from politics to education. He's studied the daily habits of the elite and during this time he's...