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The law enforcement community is constantly being scrutinized and criticized regarding the manner in which officers interact with the public that they serve. Research indicates that functional or higher levels of emotional intelli­gence enhance a persons ability to interact effectively with others. Research also indicates that emotional intelligence may be learned. Given the nature of the policing, the potential benefit to law enforcement agencies employing officers with functional or high levels of emotional intelligence was assumed to be a desirable attribute. Can the emotional...

This collection, edited by Jim A. Kuypers, analyzes genres of public communication to examine how the pandemic has impacted specific areas of scholarship within the communication discipline. Contributors begin each chapter by acknowledging the parameters of their sub-discipline and then discussing key elements being affected by the pandemic and pandemic responses. Viewing the pandemic through the eyes of their sub-disciplines, contributors offer unique insights on the effects of the pandemic upon human communication in their specific area of focus, examining how the pandemic will continue to...