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With the massive increase in interest in BPR, TQM and ISO 9000 has come a tide of texts and evangelical razzamatazz on the philosophy and the hearts and minds issues. But those tasked with making change happen at the coal face must feel short of practical tools to work with when it comes to modelling and analysing the business processes that are to be re-engineered, improved or defined. This book provides an answer. Why worry about processes? People know that organisations have functions and responsibilities but not everyone will see these as part of the process. Each person does their bit,...

How to manage quality up, and risk down. This invaluable guide to project planning and strategic decision making for software developers presents practical and realistic planning techniques to increase chances of a project delivering to time and budget. Offering clear explanations and real-world experiences, the key components of technical management are laid out as templates and checklists to assist managers with their project development. With thirty years of experience in software development, Martyn Ould provides:

* Proven strategies for a disciplined approach to project...

With the increasing application of software in systems, especially safety- or even life-critical systems, it is no longer sufficient for the software developer to rely solely on testing the code produced. Testing must begin with the specification of requirements, continue on the design and finally on the implemented system. This book gives guidance on how testing can be carried out at each of the stages of software development. It does this by looking at the development process from four viewpoints: that of the intended user of the system, of its designers, of its programmers, and of the...

This handbook offers the implementer of software systems a guide to 25 different techniques for the complete development process, from system definition through design and into production. The techniques are described against a common background of the traditional development path, its activities, and deliverable items. In addition, the concepts of metrics and indicators are introduced as tools for both technical and managerial monitoring and control of progress and quality. This book will enable system developers and their managers to widen their knowledge of this process, and will also...