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In her unique and endearing style, Baumann-Parkhurst recounts for us her childhood memories, her touching relationship with her father, and her challenges she later encountered as a young Jewish woman and wife under German persecution. Her world in turmoil, uprooted from her home, confronted with indescribable suffering and cruelty, losing the ones she loved most.... where was God in all of this? The author's stubborn will to live spurs her on though each new challenge and tragedy, and in the process she discovers the God she has been searching for her whole life. Baumann-Parkhurst's engaging...

In this work, we present a modelling approach in order to depict service rules holistically. The developed model is called multi-queue system with multiple departure streams (MQSMDS). The MQSMDS is modelled as a discrete time Markov chain. On the basis of a numerical study, the system characteristics are evaluated. The results of this work enable a rapid and low-cost analysis of material handling and production systems as well as a fast and easy identification of suitable service rules.