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This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives--and how to avoid them.

Shows how to recognize and rectify problems that can inhibit the full participation of a diverse workforce and create an environment that capitalizes on the creativity and richness that increased diversity offers.