Wyniki wyszukiwania:

Let's be realistic, everyone gets angry at someone or something. How do you respond to anger? How do you handle conflict? Have you ever been told to count to ten before you respond to a situation that annoys you? What can you do in ten seconds? Hopefully after reading this book you will be inspired to put a gap between your anger and your actions. An unknown author wrote "The greatest remedy for anger is delay." Although my advice is valuable to adults, the examples and fictional stories are adapted to humor teenagers and help them to realize that a hasty response to anger can reroute their...

Although quality initiatives and management skills are not new issues in hospitals, their financial evaluation may be a source of pressure to those managing clinical directorates. This A-Z reference provides an immediate source of ideas and includes practical examples. It covers 100 quality issues, from pets and pillows to staff management and training. The work takes account of the varied backgrounds from which the clinical directors may come. The up-to-date information contained in this text should be of use to health care managers in hospitals.