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The old cliché states that not every manager is a leader, but the more important part of that sentiment is that to be a good manager, one has to be a good leader. This perception is because good managers do more than manage. They have to lead by inspiration, they have to lead by example, and they have to lead through the best times for their organizations as well as the absolute worst times.
A Systematic Guide to Leadership Selection Using Total Quality Management Techniques identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the...