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Delivering Competitive Advantage Through BPM
Real-World Business Process Management

Some organizations significantly outperform others in their industry. They become more agile by adopting smarter work practices and transforming their business processes to be more dynamic, collaborative, and connected.
"Often, the business processes themselves create competitive advantage. "Increased revenue at reduced cost makes more money for a very effective business. Changing market opportunities, customer demands, new technology and calls for cost reduction can make it seem impossible to...