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Servants: A Downstairs View of Twentieth-century Britain is the social history of the last century through the eyes of those who served. From the butler, the footman, the maid and the cook of 1900 to the au pairs, cleaners and childminders who took their place seventy years later, a previously unheard class offers a fresh perspective on a dramatic century. Here, the voices of servants and domestic staff, largely ignored by history, are at last brought to life: their daily household routines, attitudes towards their employers, and to each other, throw into sharp and intimate relief the period...

In the late nineteenth century, general housework in the British home was so labour intensive that it required an army of servants to undertake it. Since then, the ways in which we look after our homes may have changed dramatically but the best and simplest of methods from that time still work for us today. From floor to ceiling, and leaving no awkward corner untouched, here are the tricks and techniques that generations once took for granted, distilled for modern use: how to get rid of water marks or heat rings on polished wood; the antibacterial qualities of simple vinegar; the damp cloth...