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What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement provides new tools for managing and sustaining process improvement in today s complex non-linear environments and helps readers apply new, relevant theory to their own management practices. With more than 50 combined years of change management and process improvement consulting experience, the authors offer valuable practical insights for creating dynamic organizational change.

The first section of the book describes the key bodies of knowledge and process...

The Industrial Revolution provided many tools that have made our current way of life possible. With over 100 years of success, they became the assumed, natural, "correct" ways to make change happen. For all of the benefits those tools offer, they are no longer sufficient to address today's complex systems and organizations. There are too many variables; too many changes happening too quickly; too much change -- to believe every issue can be deconstructed, decomposed, analyzed, prioritized, and the "one best, guaranteed way" implemented to address all of that complexity. We believe an...