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wyszukanych pozycji: 5
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Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence
ISBN: 9780787952518 / Angielski / Miękka / 2000 / 176 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one.
Creating a culture of service excellence requires planning, preparation, and persistence. Customer Service in Health Care is designed to provide readers with the fundamental information and skills to start or strengthen a customer service initiative within a health care organization. This book concentrates on action as opposed to theory. It offers a practical, step-by-step process for creating a culture shift toward customer service excellence at all levels of an... Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one.
Creating a culture of ser... |
cena:
488,24 zł |
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Seed to Plant: Level 2
ISBN: 9780008266608 / Angielski / Miękka / 2017 / 32 str. Termin realizacji zamówienia: ok. 8-10 dni roboczych. National Geographic Primary Readers is a high-interest series of beginning reading books that have been developed in consultation with education experts. The books pair magnificent National Geographic photographs with lively text by skilled children's book authors across four reading levels.
National Geographic Primary Readers is a high-interest series of beginning reading books that have been developed in consultation with education exper...
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cena:
42,77 zł |
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Seed to Plant
ISBN: 9781426314704 / Angielski / Miękka / 2014 / 32 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. Kids see plants, flowers, and trees around them every day. In this lively and educational reader, they'll learn how those plants grow. Kids will take this magical journey from seed pollination to plant growth, learning about what plants need to thrive and grow with the same careful text, brilliant photographs, and the fun approach National Geographic Readers are known for.
Kids see plants, flowers, and trees around them every day. In this lively and educational reader, they'll learn how those plants grow. Kids will take ...
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cena:
25,47 zł |
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Coral Reefs: Level 3
ISBN: 9780008317256 / Angielski / Miękka / 2018 / 32 str. Termin realizacji zamówienia: ok. 8-10 dni roboczych. National Geographic Primary Readers is a high-interest series of beginning reading books that have been developed in consultation with education experts. The books pair magnificent National Geographic photographs with lively text by skilled children's book authors across four reading levels.
National Geographic Primary Readers is a high-interest series of beginning reading books that have been developed in consultation with education exper...
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cena:
46,03 zł |
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Weather
ISBN: 9781426313486 / Angielski / Miękka / 2013 / 32 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. What causes thunder and lightning? How do different clouds form? What makes a tornado twist? Kids will discover the answers to these questions and more in this colorful, photo-packed book. In this inviting and entertaining format, kids will discover what causes the weather they experience every day. This level 1 reader is written in an easy-to-grasp style to encourage the meteorologists of tomorrow
What causes thunder and lightning? How do different clouds form? What makes a tornado twist? Kids will discover the answers to these questions and mor...
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cena:
25,47 zł |
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