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This book constitutes the refereed proceedings of the Second International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2011, held in Toulouse, France, in August/September 2011.
The 30 revised full papers presented were carefully reviewed and selected from numerous submissions. Among the topics addressed are aspects of security, reliability, privacy and anonymity of e-government systems, knowledge processing, service-oriented computing, and case studies of e-government systems in several countries.

In front of you are the proceedings of the First International Conference on Electronic Government and Information Systems Perspective, EGOVIS. This conference builts on the tradition of its predecessors, the Electronic Government Conferences (EGOV) under the DEXA umbrella, which have been ongoing for nine years, but it also - cluded some innovations. In view of the large number of electronic government c- ferences, we found it important to focus the scope of the conference a little and to increase the quality requirements. Hence this year's conference featured a tougher review process and a...