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Field-proven presentation tips and communication skills, from two of today's top corporate coaches

Every business situation is both a presentation and a chance to leave a positive impression. In Talk Your Way to the Top, corporate communications gurus Kevin Daley and Laura Daley-Caravella give readers the know-how to recognize and maximize the opportunities they face throughout the day.

Each chapter represents a specific situation, from running a meeting to disagreeing with the boss, and outlines the steps needed to handle it with poise, skill, and success.

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I Never Stopped Smiling is Kevin's uplifting and inspiring memoir of triumph after tragedy. His story shows that no matter where you begin, you can design a better ending. Through it all, Kevin reveals that no matter what the adversity, finding courage, staying positive, and determining your own destiny are the keys that will give you the power to succeed. This trilogy combines Kevin's autobiography, lessons he learns on his transformational journey and a chapter with his tips for anyone to achieve success in anything in life. His hope is to convince us that no matter what we do for a living...

Build a relationship with your customers and close the sale more surely. The Socratic approach respects the power of the customer. The customer has the need, the power, and the decision-making authority. Socratic Selling shows you how to access that power, to cooperate with it, and to make it work for you. Inside you will discover how to: Open a sales dialogue dynamically, so that you and your customer go right to the heart of the matter Guide the dialogue through a discovery of needs and needed decisions Negotiate objections, and close effectively Uncover the motivators that move...