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What started out as typical "boys will be boys" teasing and horseplay turned into a living nightmare for Kevin Kearns who learned that his once safe neighborhood turned into a war zone of bullies. Small for his age, and not as physically adept at playing sports, Kevin was soon the kid who was always picked last for games.

After losing his father at a young age, Kevin felt adrift and alone... a perfect target for intensified bullying. His mother felt helpless. His teachers felt sorry for him. His uncle decided that he needed to learn to defend himself and enrolled Kevin in martial...

This practical guide offers a realistic approach to strategic management, while borrowing from the most helpful and relevant business ideas, allows the public or nonprofit organization to achieve success without compromising its unique mission or constituency. Executives, managers, and policymakers will find key principles for everyday application, including how to: identify trends that will most affect programs and services; assess the organization's core strengths and competencies; select strategies that advance the mission while building operational success; explore opportunities for...

Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. Shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. Helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and...

From the creators of SPIN Selling(R)--a groundbreaking strategy for selling at a premium price every time.

Do you frequently discount to win business? Do your customers ignore the differentiators you believe you bring to the marketplace? Does your brand seem to matter less to customers today?

Great products, stellar service, and a strong brand are just prerequisites today. They no longer differentiate. If you don't do something radically different soon, you will become unnecessary to customers.

Integrating the most comprehensive research in the selling...

Always Picked Last is a guide to finding your way in life and conquering the bullies along the way. More than a memoir, Always Picked Last contains thoughtful, and at times philosophical, reflections on bullying, childhood, parenting, growth and personal improvement. Coach Kearns has a strong sense of self-awareness, but also recognizes the universality of his experience, so he uses his story as a conduit for inspiration and the self-improvement of others.

The message of Always Picked Last is powerful and the narrative is engaging and relatable. Kevin Kearns does an...