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"Old doesn't mean out-dated."

- Annotated
- With 5 original chapters (plus Addendum) by Keith Hosman

NOTE: The free or cheap copies of "Dr. Sutherland's System of Educating the Horse" found elsewhere online are poorly scanned-in, blurry and very difficult to read. The material you'll find here in my book has been reformatted for the modern era. More importantly, I've annotated the material ("added comments") and included6 additional chapters written by myself.
Check out the Table of Contents, below

This book brings together public domain material written by...

Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service...

In 2015, the New Democratic Party won an unprecedented victory in Alberta. Unseating the Progressive Conservatives - who had won every provincial election since 1971 - they formed an NDP government for the first time in the history of the province. Orange Chinook is the first scholarly analysis of this election.