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Shows how managers in any organizational setting can improve their own and their teams' results through a unique, step-by-step approach to setting goals and then--most importantly--by putting them into action. Curtis lays bare the linkages between organizational culture, philosophy, ethics, and the management of information and change, and shows how they contribute to goal setting and achievement. Throughout Curtis argues that deciding what to do may be an essential component of goal setting, but the real challenge is in getting things done, and it is here that so many goal-setting systems...