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Responding to the public concern caused by recent hospital scandals and accounts of unintended harm to patients, this author draws on her experience of analysing the health care systems of over a dozen countries and examines whether greater regulation has increased patient safety and health care quality. The book adopts a new approach to mapping developments in health care systems in Europe, North America and Australia and pieces together evidence of which regulatory strategies and mechanisms work well to ensure safer patient care. It identifies the regulatory bodies, the regulatory...

Health care systems in developed countries must respond to increasingly diverse populations given greater population movements in our globalised world. We all share a common humanity yet we each have different health care needs, depending on whether we are young or old, men or women, rich or poor, disabled or able-bodied, from different ethnic and indigenous groups, or citizens or asylum-seekers. Our membership of these societal groups shapes to some extent our health needs and our use of health services. But policy -makers and professionals often seem blind to this diversity. Some groups...