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Equity, Opportunity and Education in Postcolonial Southeast Asia addresses the ways in which colonial histories, nationalist impulses and forces of globalization shape equity and access to education in Southeast Asia. Although increasingly identified as a regional grouping (ASEAN), Malaysia, Indonesia, Burma, Thailand, Singapore and the Philippines are known for their vastly different state structures, political regimes, political economies and ethnocultural and religious demography.

The expert contributors to this volume investigate educational access and equity for...

Equity, Opportunity and Education in Postcolonial Southeast Asia addresses the ways in which colonial histories, nationalist impulses and forces of globalization shape equity and access to education in Southeast Asia. Although increasingly identified as a regional grouping (ASEAN), Malaysia, Indonesia, Burma, Thailand, Singapore and the Philippines are known for their vastly different state structures, political regimes, political economies and ethnocultural and religious demography.

The expert contributors to this volume investigate educational access and equity for...

A modern library is much like a business in that it must provide a set of products and services to meet the changing needs and expectations of its customers in order to succeed and survive. With libraries now focusing more on their "customers," "Listening to the Customer" is a critical resource that provides effective strategies for gathering information from the client perspective in order to meet library patrons' expectations and specific information needs.

The voice-of-the-customer program described by Hernon and Matthews involves not only listening to customers, but also maintaining...