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A practical toolkit for handling workplace conflict and difficult conversations

Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour -- both verbal and nonverbal -- this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and...

Strong support for reading comprehension makes earth science accessible to all students.

Enter the civilian workforce armed with a perfectly crafted resume

Hunting for a job can be daunting, nerve-racking, and disappointing--even if you've spent time in the military learning valuable skills. Give yourself an edge by consulting" Resumes for Former Military Personnel," packed with expert advice on crafting a concise, stylish resume that will instantly draw notice.

With this go-to guide you'll: Get access to nearly 100 sample resumes and cover letters Organize and draft your resume with the aid of helpful worksheets Discover the common elements in the most popular resume...

From the most trusted name in educational publishing comes this complete preparation for the entrance exam required by California's Department of Education

McGraw-Hill's CBEST offers you complete preparation for the CBEST (California Basic Educational Skills Test), which is required for teacher licensure in the state of California and is also accepted by the state of Oregon in lieu of the Praxis. The test consists of three sections: Reading (50 multiple-choice questions), Mathematics (50 multiple-choice questions), and Writing (2 essay topics). This test guide...

Corrective Reading provides intensive intervention for students in Grades 4-12 who are reading one or more years below grade level. This program delivers tightly sequenced, carefully planned lessons that give struggling students the structure and practice necessary to become skilled, fluent readers and better learners. Four levels for decoding plus four for comprehension address the varied reading deficits and skill levels found among older students. Includes a point system based on realistic goals to motivate students who are often expected to fail.

Master the science of a well-crafted resume

You've worked hard for your college degree; now it's time to take that education and put it to work. Get an edge on the other job applicants with Resumes for Science Careers, a resource packed with expert advice on creating a concise, stylish resume that will instantly get you noticed.

With this go-to guide you'll:

• Get access to nearly 100 sample resumes and cover letters
• Organize and draft your resume with the aid of helpful worksheets
• Discover the common elements in the most popular resume...

Study Guide and Intervention/Practice Workbook provides vocabulary, key concepts, additional worked out examples and exercises to help students who need additional instruction or who have been absent.

Power up your resume

You've worked hard for your computing degree; now it's time to take that education and put it to work. Get an edge on the other job applicants with Resumes for Computer Careers. This helpful resource is packed with expert advice on creating concise, stylish resumes that will instantly get you noticed. With this go-to guide you'll:

• Get access to nearly 100 sample resumes and cover letters
• Organize and draft your resume with the aid of helpful worksheets
• Discover the common elements in the most popular resume formats
• Learn...

• Nearly 100 sample resumes and 20 cover letters for each field-more than any competing series
• A workbook format to organize information before writing a resume
• Perfect for college grads and people changing careers or re-entering the job market
• A variety of eye-catching resume formats