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wyszukanych pozycji: 9
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The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services and What We Can Do about It
ISBN: 9781909470477 / Angielski / Miękka / 2014 / 220 str. Termin realizacji zamówienia: ok. 8-10 dni roboczych (Dostawa przed świętami) In The WHITEHALL Effect, John Seddon explains how and why it is that governments repeatedly fail to deliver what our public services need and exposes the devastation that three decades of political fads, fashions and bad theory have caused. Although his examples come from the UK, he and his colleagues at Vanguard consult with government and public sector bodies in 10 countries and the problems he identifies (outsourcing, incentives, targets, standards, inspection) can be found in all Western political systems. With specific examples and new evidence, he chronicles how the Whitehall ideas...
In The WHITEHALL Effect, John Seddon explains how and why it is that governments repeatedly fail to deliver what our public services need and exposes ...
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cena:
128,46 zł |
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Freedom from Command and Control: Rethinking Management for Lean Service
ISBN: 9781563273278 / Angielski / Twarda / 2005 / 256 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. "Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."
An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remote from operations. He demonstrates that decision-making based on purpose-related measures (such as putting customers first and improving services) can help managers reconnect with operations, see waste, and exploit... "Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to th...
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cena:
260,80 zł |
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Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way
ISBN: 9780955008184 / Angielski / Miękka / 2008 / 224 str. Termin realizacji zamówienia: ok. 8-10 dni roboczych (Dostawa przed świętami) The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and elsewhere, there's been massive investment in public sector 'improvement', 'customer choice' has been increased and new targets have been set and refined. But our experience is that things haven't changed much. This is because governments have invested in the wrong things. Belief in targets, incentives and inspection; belief in economies of scale and shared back-office services; belief in 'deliverology... these are all wrong-headed ideas and yet...
The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and else...
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cena:
128,46 zł |
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Rambles in the Rhine Provinces Illustrated with Chromo-Lithographs, Photographs, and Wood-Engravings.
ISBN: 9781241411268 / Angielski / Miękka / 2011 / 226 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
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111,39 zł |
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Basic Helicopter Aerodynamics
ISBN: 9780470665015 / Angielski / Twarda / 2011 / 288 str. Termin realizacji zamówienia: ok. 22 dni roboczych. Basic Helicopter Aerodynamics, now in its third edition, is widely appreciated as an easily accessible, rounded introduction to the first principles of the aerodynamics of helicopter flight. Concentrating on the well-known Sikorsky configuration of single main rotor with tail rotor, the authors avoid the lengthy mathematical treatment of some textbooks, thereby making the material accessible to undergraduates as well as engineers looking for an introduction to the subject. Early chapters deal with the aerodynamics of the rotor in hover, vertical flight, forward flight and climb. Analysis of...
Basic Helicopter Aerodynamics, now in its third edition, is widely appreciated as an easily accessible, rounded introduction to the first principles o...
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cena:
367,66 zł |
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Dean's Magical Journey: Spiritual Journey At the End Of Life
ISBN: 9798841360469 / Angielski / Miękka / 2022 / 210 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. |
cena:
45,38 zł |
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Delivering Public Services That Work
ISBN: 9780956263162 / Angielski / Miękka / 2010 / 132 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. In his acclaimed 2008 book Systems Thinking in the Public Sector, John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quasi-markets, competition, targets and inspection. He showed how thousands of people in the UK and elsewhere had been engaged at a cost of millions of pounds, to impose and enforce targets that simply made things worse ...Those people are still there - from the Audit Commission down - and the quasi-market model is still creating waste, driving up costs, damaging services and destroying morale.Now a new book spells out the alternative. Delivering...
In his acclaimed 2008 book Systems Thinking in the Public Sector, John Seddon blew the whistle on public sector 'reform' and the flawed gospel of quas...
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cena:
116,29 zł |
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World Yearbook of Education 2013: Educators, Professionalism and Politics: Global Transitions, National Spaces and Professional Projects
ISBN: 9781138711112 / Angielski / Miękka / 2016 / 336 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. |
cena:
166,89 zł |
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World Yearbook of Education 2013: Educators, Professionalism and Politics: Global Transitions, National Spaces and Professional Projects
ISBN: 9780415529143 / Angielski / Twarda / 2012 / 336 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych. Educators, professionalism and politics offers ways of understanding how and with what consequences national systems of education and the work of education professionals are being reregulated in the context of contemporary global transitions. Globalization does not just create transnational organizations, relations and practices; it also transforms nation-states by creating more complex education spaces that impinge on the work of educators and the learning that they enable, globally, nationally and locally. This volume of the "World Yearbook of Education" focuses firmly on the... Educators, professionalism and politics offers ways of understanding how and with what consequences national systems of education and the work of e... |
cena:
505,98 zł |
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