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Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizational, and societal/cultural perspectives to help readers understand the context of both their own behavior and that of others. At the same time, the perspective emphasizes that people have agency and individuals can make a difference to address social...

The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.

This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.