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For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?

This book starts from the premise that the public comes to government not principally in one role but in all three roles,...

For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?
This book starts from the premise that the public comes to government not principally in one role but in all three roles, as...

This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers for the difficult task of involving citizens more fully in the affairs of government while maintaining effectiveness and efficiency. Written in easy-to-understand terms, Public Participation in Public Decisions presents the Effective Decision Model of Public Involvement that managers will find to be an invaluable asset when making decisions about when and how to involve the public.

This volume examines how government and administration in America's largest cities have changed between 1960 and 1990. Each chapter traces demographic and economic changes over this vital, and at times turbulent, thirty year period explaining what those changes mean for politics, policies and the general quality of life. Analytic and comparative chapters extract patterns and variations which emerge from the city profiles. Each profile addresses common issues in socio-economic, coalitional, institutional, process, values and policy changes in the following American cities: Boston,...