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Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, providing students with a solid foundation of operations management concepts and techniques. The text offers a set of activities that guide the effectiveness of organizations and prepare operations managers and other employees to ensure their firms are competitive.

The book is organized from a strategic to a tactical perspective, beginning with foundational concepts and ending with broader discussions of managing supply...

Present the latest practices, trends, and developments from the field as PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 5E guides students step-by-step through the management of all supply chain activities. Comprehensive content addresses real concerns related to domestic and global supply chains while one-of-a-kind coverage encompasses processes in operations, purchasing, logistics and then process integration. The book follows the natural flow through the supply chain to create one of the most balanced approaches available. Well-organized chapters demonstrate practical...