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Reviews of the 'Politics of Usability' by the same editors:
"Designing quality web sites or easy-to-use software is simple: just employ established usability engineering methods. The only hard part is getting people to actually do so instead of basing the design on their own intuition. Luckily, the authors in this book know all the devious tricks that are necessary to get development organizations to do the right thing. Follow their advice and the usability of your products will double."
Dr Jakob Nielsen, Sun Microsystems Distinguished Engineer, Author of 'Usability...

Why This Book, Why Now? It is now widely recognized that in the development of IT systems, the technology driven focus of the past has been eclipsed by a concern for user satisfaction and user productivity. It is well known that usability engineering helps make systems easier to use and more relevant to business needs. The benefits of producing usable computer systems have been proven in careful dollar or pound calculations and any computer user who has interacted with a system designed for usability will enthuse about the benefits and refuse to go back to the bad old days. More and more...