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Leadership that makes a difference takes guts and confidence, plus belief in oneself and belief in the key players in the organization. It is built on trust, not fear. Scared people spend a lot more time plotting their survival than working productively, so"The""Fear-Free Organization "has zero tolerance for bullies, vicious gossip, undermining behaviors, hijacking tactics, political jockeying for position or favoritism. Instead, it works on inspiration. Evidence from neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, to...