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For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.

Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science information. Encompassing internet resources, digital image collections, and print resources, it includes the full section on LIS Resources from the Guide to Reference database, which as voted #1 Best Professional Resource Database by Library Journal readers. Organized by topic and thoroughly indexed, this guide makes it a snao to find the...

An excellent starting point for both reference librarians and for library users seeking information about family history and the lives of others. Biographical resources have long been of interest to researchers and general readers, and this title directs readers to the best biographical sources for all regions of the world.