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Knowledge and Communities is the first book dedicated to a major new knowledge management topic. "Communities of Practice" are cross-organizational groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. Knowledge and Communities, a collection of authoritative articles, describes the dynamics of these groups and explains how they enable organizational knowledge to be creating, shared, and applied. The book teaches how organizations can empower both traditional and on-line communities and make them a cornerstone of a general knowledge management...

A compendium of articles that focus on how communities can be viewed from an organizational context, and how organizations are using communities to leverage external stakeholders, such as customers and suppliers. Communities are any cross-organizational subset of people that share a common knowledge, and these communities are the vehicle for social capital.