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We live in an era of rampant disruption. We have entered a social and business revolution. As customers we can do almost anything in three clicks (or taps). This has made us very impatient. We can review, upload, tweet and 'like' everything. This has made us all influential. And most importantly we have the power of choice. To choose what we buy, where we eat, and...where we work. Candidates and employees are thinking and acting like customers. Yet they're still faced with 76-click application processes and one-way conversations. And once they get to work the situation is no better. Marketers...