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wyszukanych pozycji: 7
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Organization and Management Problem Solving: A Systems and Consulting Approach
ISBN: 9780761919155 / Angielski / Twarda / 2001 / 320 str. Termin realizacji zamówienia: ok. 22 dni roboczych. Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization theory and systems thinking in teaching and practice. This book illustrates the five key themes in the nature of organization and managementOCotechnical, structural, psychosocial, managerial, and culturalOCothrough the analysis of measured incidents tested by students. This book is relevant to consultants, academics, and professional managers in a number of settings (academic, military, business organizations, and research... Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of or... |
cena:
959,60 zł |
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Customer Friendly: The Organizational Architecture of Service
ISBN: 9780761837527 / Angielski / Twarda / 2007 / 246 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. The need for customer friendly organizations exists across fields and industries. Corporate leaders have long known the value of customer support. Even public agency leaders increasingly recognize the need to offer better service to citizens. This book presents the organizational architecture of customer friendly organizations. How do some private companies and public agencies become customer friendly-by accident or design? Academics and practicing managers know that organizational design affects behavior. This book helps us understand how we develop high performance organizations-in this...
The need for customer friendly organizations exists across fields and industries. Corporate leaders have long known the value of customer support. Eve...
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cena:
659,05 zł |
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The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program
ISBN: 9780786448968 / Angielski / Miękka / 2010 / 214 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizatio...
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cena:
189,01 zł |
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Organization and Management Problem Solving: A Systems and Consulting Approach
ISBN: 9780761919162 / Angielski / Miękka / 2001 / 320 str. Termin realizacji zamówienia: ok. 22 dni roboczych. James Ziegenfuss presents a tested model for analyzing to organization and management problems and a series of case studies to help the reader apply problem solving to real experiences. The author considers questions such as: * how can academics, professional managers and consultants use organization theory and systems thinking in problem solving teaching and practice? * can a view of the nature of organization enhance our ability to teach and to practice problem solving and consultation? This work is the result of 20 years in consultancy and uses case studies from the public and private...
James Ziegenfuss presents a tested model for analyzing to organization and management problems and a series of case studies to help the reader apply p...
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cena:
788,42 zł |
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Strategic Planning: Cases, Concepts, and Lessons
ISBN: 9780761835622 / Angielski / Miękka / 2006 / 194 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. "Direction," "Destination," and "Decisions" are the outcomes of strategic planning, a process used to formulate strategy by helping leaders and employees to define their organization's path, their desired future, and the actions required to move forward. This work presents a series of illustrations, cases, and "lessons learned" from strategy formation and strategic planning experiences in private and public organizations. Each topic begins with a concise lesson learned, followed by the rationale, and a real-life illustration in a public or private organization. The reasons for assessing...
"Direction," "Destination," and "Decisions" are the outcomes of strategic planning, a process used to formulate strategy by helping leaders and employ...
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cena:
305,16 zł |
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Creating America's Future: Stopping Decay with Citizens, Students, and Strategies
ISBN: 9780761841142 / Angielski / Twarda / 2008 / 242 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. American citizens assume that the future for this country will be a future much like the past-beautiful in many respects. This optimistic view is now countered by those who see a country in decay, struggling to address problems in health care, education, the environment, international affairs, and other sectors. This book calls on citizens and their leaders to build the future they most desire. The future should not happen to citizens but instead be created by citizens. In part one, this book examines the reasons for future building and the processes for doing so through interactive public...
American citizens assume that the future for this country will be a future much like the past-beautiful in many respects. This optimistic view is now ...
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cena:
659,05 zł |
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Portable Health Administration
ISBN: 9780127805900 / Angielski / Miękka / 2003 / 326 str. Termin realizacji zamówienia: ok. 18-20 dni roboczych. The Portable MHA is a concise, readable book that gives an overview of the information covered in a Master of Health Administration program. The material is presented in a fashion so that professionals, administrative academics, and graduate students would be able to read, understand and utilise the information. The text offers distinct benefits to a variety of users. Academic, professional and medical students will be given an understanding of the health care system in which they will have to practice. They will learn how organisations function, and the real role of leadership....
The Portable MHA is a concise, readable book that gives an overview of the information covered in a Master of Health Administration program. Th...
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cena:
212,61 zł |
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