wyszukanych pozycji: 2
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
ISBN: 9780071833257 / Angielski / Twarda / 2014 / 288 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE
Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In... THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE
Cleveland Clinic has long been recognized for driving some of the best clinical outcomes... |
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cena:
173,46 zł |
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
ISBN: 9781260440928 / Angielski / Twarda / 2018 / 320 str. Termin realizacji zamówienia: ok. 30 dni roboczych. |
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cena:
136,45 zł |