wyszukanych pozycji: 2
BISL: A Management Guide
ISBN: 9789087530419 / Angielski / Miękka / 2007 / 116 str. Termin realizacji zamówienia: ok. 12 dni roboczych. This authoritative guide to Business Information Systems Library (BiSL) describes the best way to manage and execute business information management in day-to-day practice, and how BiSL can be of use with this.
This authoritative guide to Business Information Systems Library (BiSL) describes the best way to manage and execute business information management i...
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cena:
142,60 zł |
Metrics for IT Service Management: ITSM Library
ISBN: 9789077212691 / Angielski / Miękka / 2006 / 202 str. Termin realizacji zamówienia: ok. 13-18 dni roboczych. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis.
This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process str...
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cena:
340,96 zł |