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Is modern management relevant beyond the corporate boardrooms of developed economies? This book boldly attempts to marry Total Quality Management strategies to social sector initiatives in emerging economies. The challenges of Indian school education are diagnosed vis-a-vis TQM application in USA and UK. Is TQM adaptable as a generic model suitable to the diversity in Indian education & broad enough to encompass the multifarious needs for school reform? The book posits a model for TQM in schools, along with enabling conditions & possible pitfalls. TQM succeeds best as a local school based...

In 1989, Bangalore dreamed a grand dream-the construction of an international airport for the city. The dream came true in 2008. This book traces the convoluted meanderings of the airport's compelling journey over two decades.The micro-managerial challenges & socio-political jostlings in this slice of the contemporary history of an Indian city uncovers a morality tale; the promises & perils of public private partnerships in infrastructure megaprojects across emerging economies.Providing much needed scholarship on the detailed process of decision making in a real life scenario, this minutely...

Bangalore city saw unprecedented growth in the 1980s & 90s, deriving from its positioning as a hub for IT & associated industries. Even as the world watched its amazing growth in wonder, Bangalore's own response was typically dichotomous. There was a throwback to a mythicized past, a longing for the pensioner's paradise & garden city of old; there was also an aspiration for a neoteric modern future. This book studies Bangalore's growth through a kaleidoscopic lens. It asks the question: How has growth affected & manifested in Bangalore's Economy, Society, Politics, Planning & Spatial...