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"The Art of Professional Connections" is a four-part series. The first book of the series, "Seven Steps to Impressive Greetings and Confident Interactions," serves as a foundation for all four books. These are skill sets that go with you everywhere from an interview or client meeting to negotiations. You will refer back to this book often for hints or reminders about those ''what to do when ...'' networking situations or for constructive insights to evaluate your own communication and networking skills.

About the Author

Gloria Petersen is president and founder of Global Protocol,...

About the Author

Gloria Petersen is president and founder of Global Protocol, Inc., a premier resource for developing a dynamic business culture. Gloria energizes audiences with her down-to-earth style and inspires them to take control of their careers and to serve as role models for others. Her customized programs have a twenty-five-year proven track record for teaching individuals how to develop the social intelligence necessary to inspire, lead, and succeed.

Credentialed as a certified protocol professional and a graduate of the Protocol School of Washington and the Professional...