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Let s suppose that you are part of a design task force sent to a very different context from the one you're familiar with. Let s also suppose that you have less than two months to gather useful information on the local cultural and social ground as part of filling a gap created by the imminent deployment of new technology in this context. What would you do? This book describes the technique adopted by a team of the Madeira Interactive Technologies Institute (M-ITI) in just such a situation. Giovanni Innella, in collaboration with Franco Papeschi, and Valentina Nisi have reached the North of...