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Gaynell Coleman never considered writing nor did she set out to write a book-she struggled for years to communicate with others. She never gave up on improving her communication skills. She knew deep within that she had the ability; however, she struggled with anger issues, which hindered her success of improving her interpersonal effectiveness. She remained focused on her goals. In 1979 Coleman landed a job at the public library where she shelved books returned by patrons. She discovered the inspirational section where the possibility for learning and improving herself were endless. And...

Gaynell Coleman never considered writing nor did she set out to write a book-she struggled for years to communicate with others. She never gave up on improving her communication skills. She knew deep within that she had the ability; however, she struggled with anger issues, which hindered her success of improving her interpersonal effectiveness. She remained focused on her goals. In 1979 Coleman landed a job at the public library where she shelved books returned by patrons. She discovered the inspirational section where the possibility for learning and improving herself were endless. And...