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Everything Counts is an execution strategy for inspiring excellence and driving exceptional results.

Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything...

It s still difficult to describe the scene after the final buzzer sounded, because the moment was just so damned surreal, writes head coach Gary Blair following the conclusion of the title game of the 2011 NCAA Division I women s basketball tournament. So many things happened that I will never forget . . . kissing my wife on the floor of Conseco Fieldhouse . . . looking toward the stands, where my grandson was . . . flashbulbs popping as the Aggie Band played triumphantly . . . our players and coaches wildly celebrating the biggest win in women s basketball history at Texas A&M . . . tears...