Managerial Ethics and Turnover: Is there a Correlation? : An Examination of Ethics, Job, Satisfaction, and Turnover Intent in Southern Ohio QSR Operations

ISBN-13: 9783659878213 / Angielski / Miękka / 2016 / 136 str.

Frederick Aikens

Opis

This book is an examination of the ideal and relative ethical conceptions of employees in the quick-serve restaurant industry in Southwest Ohio. These ethical conceptions are analyzed against two other variables - job satisfaction and turnover intent - to determine if there is a correlation. This quantitative inquiry reveals surprising results about how employees in the fast food industry perceive the ethical performance of their managers and how that performance factors into their levels of job satisfaction. Finally, correlation of the ethics variables with the employees' intent to leave is analyzed. The results are astounding and paint a picture that all managers and supervisors should see.

O autorze

Dr. Fred A. Aikens graduated from Central State University. He earned a Master's Degree from Antioch University/McGregor and a doctorate from The University of Phoenix. He has 20 years of management experience with PepsiCo, Yum! Brands, and Cracker Barrel. Dr. Aikens has been married for 25 years with two adult children and resides in Dayton, Ohio.