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Back at the end of World War II, Post Office customers were called patrons, a first-class letter cost three cents and the local postal fleet consisted of two 1930s Ford vans. This was when the author of these memoirs started work as a mailman in his region of the United States. If anyone is qualified to compare email with snail mail, then he surely is. The many amusing stories make this chronicle of the trials and tribulations of a mailman's life a joy to read: his encounters with fierce pooches, his confusing conversation with a minor bird, his dealings with the more eccentric patrons. He...

Inefficient delivery systems, corrupt officials, disastrous modernization plans and letter carriers who are frightened of their supervisors. Perhaps it would be better to ask what's not wrong with the Post Office! France A. Bozeman, now retired, was a member of the city carriers for sixty-two years, and a member of the National Rural Letter Carriers Association for more than thirty-three years. Here he explains some of the problems he experienced as a letter carrier, and as a patron, and advances some simple solutions for the problems the Post Office faces. Above all, he calls for a better...